You can use our service straight from the web on all browsers. You don't need to download or install anything to enjoy our service
Dedicating just 10-20 minutes a day on your social media strategy can dramatically improve your customer relations and interactions
Select your date, time or whenever you want to publish on each your social accounts just need a few click to complete and enjoy
You can see all your posts how it work and increase does. It will help you control your audiences and target
Focus on your top influencers & supporters so you don't miss their engagements follow them
Your data is safe with us. We're not one of those companies that gives your personal information away
Coordinate creative campaigns to drive engagement on social
Get in-depth insights to grow your reach, engagement, and sales
Engage with your audience & build a community that loves your brand.
Whether focusing on a campaign for one brand or managing social across hundreds, Our service helps agency teams be more productive by managing all their client activities from a centralized hub. Our service is guaranteed to save your hours each day
With an intuitive interface and a lot of extra features to help you create articles that are interesting and easier
Some extra core features available
Easily add watermark to your images with intuitive interface
Fully integrated with the best image uploading and editing currently available
Managing all of your accounts in groups saves you time
Our clients praise us for our great results, personable service and expert knowledge. Here are what just a few of them had to say
This tool has made sharing our story and building our brand on social media so much easier.
Easy scheduling, simple time saving and lots of features rich
Very well organized tool with stunning high quality design. Thank you so much!
We've crafted this FAQ page to answer many of your frequently asked questions
Every now and then, a good thing must come to an end. You might experience a change with your social channels, perhaps you're taking a break from social media, or maybe it's just time to move on from SocialStack. While it's sad when that time comes, we want to do the best we can for you. You're free to cancel your subscription at any point in your journey.
If you're cancelling an annual subscription, you'll receive a prorated refund with active time being charged at the normal monthly rate. Refunds will always be returned to the original card used to make the payment--we are unable to send refunds to any other payment method.
The processing usually takes between 5-10 business days, and if the refund is made before the charge is authorized by your bank, it will be sent back as a reversal instead. This means the charge will drop off your bank statement or the original charge will be adjusted to reflect the refund.
Only the account owner is able to access billing pages or delete accounts. Please keep in mind that this is permanent and will delete all accounts associated to this email address. If you are subscribed to Publish, Analyze, or both, all of those subscriptions will be cancelled and your accounts will be deleted. Any posts you have published to your social media accounts through Publish will remain in place.
Take the time you need for your most pressing business costs. We’re offering paused subscriptions for anyone in need. Your Buffer posts and settings stay secure until you return
Your SocialStack account may be downgraded to the Free plan under the following circumstances:
When your account is downgraded to the Free plan, you will then be within the limits of that plan. On the Free Plan, you're able to connect up to three social channels If your account has additional users at the time of downgrading, those users will also be locked from accessing any social channels you'd invited them to, since additional users are not supported on the Free plan.
If you have more than three channels connected at the time of downgrading, the surplus channels will be locked. Locked channels remain connected to your account but are not usable. If you upgrade to a paid plan in the future, with space for the surplus channels, they will automatically unlock
You can get a 14 days free trial with full access to our Accelerate platform. You can connect up to 10 social profiles and test out all of our features, with the exception of our Concierge Services. To get it, just create a new account here: https://socialstack.io
If you ever have any issues with our platform, the easiest way to get help is by SENDING US AN EMAIL. This way, you will reach our Support team directly with all the information that we need in order to successfully troubleshoot the issue you're having right now.
What Information Should I Send? According to your type of problem, we might require different kinds of information but, as a rule of thumb here is some of the information we might need to help:
• The type of problem you're having (Adding a post, publishing something, connecting a profile, finding something, etc.).
• The type of profile affected and the name (e.g., Postbea, Facebook Page, Twitter etc);
• The category in which this is happening (only if applicable).
• The workspace in which this is happening (only if applicable).
• Full-page screenshots of the steps you took when this happened. If possible
• A screen recording of the issue.
• As many details as you can remember because anything might be helpful.